AEOA Volunteer Driver Program AARROWHEAD VIRANSIT ARROWHEAD ECONOMIC OPPORTUNITY AGENCY About the Program FAQS Q: How are volunteer drivers notified of a ride? A: Volunteer drivers are notified by a telephone call or a text of a ride at least 24 hours prior to the time of pickup. An email notification of the ride is also sent. What do volunteer drivers do? Volunteer drivers provide individuals in need of transportation with a means of getting to and from medical appointments. Q: Who notifies volunteer drivers of rides? A: All medical rides are dispatched by volunteer driver coordinators who are located in one central location at the Arrowhead Transit office in Gilbert. Who qualifies to be a volunteer driver? Anyone who is: Age 21 or older Has a valid driver's license Has proof of insurance Has a clean driving record Has not had a suspended license or DWI within the past 3 years Has had no felony convictions Q: How frequently are volunteer drivers requested to drive? A: Volunteer drivers typically provide rides three to four times a week. Rides vary in length and frequency, depending on the needs of riders and driver availability. Q: Do volunteer drivers receive any reimbursement? A: All volunteer drivers are reimbursed at the maximum federal mileage rate. Mileage is reimbursed from the time the drivers leave their home until they return home. What type of insurance coverage must a volunteer driver have? A volunteer driver is required to provide enough insurance to allow them to drive legally in the state of Minnesota. Q: How are volunteer drivers reimbursed? A: Volunteer drivers submit mileage reimbursement forms for all rides provided and receive reimbursement by direct deposit. What type of vehicle can be used? The vehicle must be safe, dependable and clean. Volunteer drivers use all different types of vehicles from small subcompacts to large SUVS. Q: Are volunteer drivers considered employees or contractor? A: Neither, volunteer drivers are volunteers. Q: Are volunteers required to pay tax on the reimbursement they receive? A: This question should be answered by your individual tax preparer. AEOA/ Arrowhead Transit is required to provide 1099 forms to all volunteers that receive $600 or more in reimbursements annually. How can I become a volunteer driver? Call Transportation Coordinator Scott Olson at (218) 735-6886 or scott.olson@aeoa.org Q: Are volunteer drivers who are on call required to provide all rides requested? A: Volunteer drivers have the right to refuse any rides offered to them at the time of dispatch. Q: May volunteer drivers take time away from volunteering to pursue personal activities? A: Yes, the volunteer driver program is designed so you may take time to come and go from the program at will by simply notifying the coordinators of your plans. AEOA Volunteer Driver Program AARROWHEAD VIRANSIT ARROWHEAD ECONOMIC OPPORTUNITY AGENCY About the Program FAQS Q: How are volunteer drivers notified of a ride? A: Volunteer drivers are notified by a telephone call or a text of a ride at least 24 hours prior to the time of pickup. An email notification of the ride is also sent. What do volunteer drivers do? Volunteer drivers provide individuals in need of transportation with a means of getting to and from medical appointments. Q: Who notifies volunteer drivers of rides? A: All medical rides are dispatched by volunteer driver coordinators who are located in one central location at the Arrowhead Transit office in Gilbert. Who qualifies to be a volunteer driver? Anyone who is: Age 21 or older Has a valid driver's license Has proof of insurance Has a clean driving record Has not had a suspended license or DWI within the past 3 years Has had no felony convictions Q: How frequently are volunteer drivers requested to drive? A: Volunteer drivers typically provide rides three to four times a week. Rides vary in length and frequency, depending on the needs of riders and driver availability. Q: Do volunteer drivers receive any reimbursement? A: All volunteer drivers are reimbursed at the maximum federal mileage rate. Mileage is reimbursed from the time the drivers leave their home until they return home. What type of insurance coverage must a volunteer driver have? A volunteer driver is required to provide enough insurance to allow them to drive legally in the state of Minnesota. Q: How are volunteer drivers reimbursed? A: Volunteer drivers submit mileage reimbursement forms for all rides provided and receive reimbursement by direct deposit. What type of vehicle can be used? The vehicle must be safe, dependable and clean. Volunteer drivers use all different types of vehicles from small subcompacts to large SUVS. Q: Are volunteer drivers considered employees or contractor? A: Neither, volunteer drivers are volunteers. Q: Are volunteers required to pay tax on the reimbursement they receive? A: This question should be answered by your individual tax preparer. AEOA/ Arrowhead Transit is required to provide 1099 forms to all volunteers that receive $600 or more in reimbursements annually. How can I become a volunteer driver? Call Transportation Coordinator Scott Olson at (218) 735-6886 or scott.olson@aeoa.org Q: Are volunteer drivers who are on call required to provide all rides requested? A: Volunteer drivers have the right to refuse any rides offered to them at the time of dispatch. Q: May volunteer drivers take time away from volunteering to pursue personal activities? A: Yes, the volunteer driver program is designed so you may take time to come and go from the program at will by simply notifying the coordinators of your plans.